Gaming should be a source of fun — not stress. l66 believes that when players play happily and safely, gaming becomes truly enjoyable. Our responsible gaming tools and guides help you stay in control at all times.
Keep in Mind: Gaming is for entertainment. Never play to chase money you've already lost.
Responsible gaming means enjoying gaming while staying in control — of your money, your time, and your emotions. At l66, responsible gaming isn't just a list of rules; it's our core philosophy. We believe that when every player games safely and mindfully, the experience becomes truly rewarding.
Millions of people in Bangladesh now enjoy online gaming. However, many are unaware of how excessive gaming can gradually take a toll on their lives. l66 wants every member to play happily and safely over the long term. That is why we provide responsible gaming tools, awareness resources, and support all in one place.
Responsible gaming means treating gaming as entertainment, not a source of income. It means playing within a set budget, respecting time limits, and paying attention to how you feel. l66 has built a range of features to make this easier, available for you to use at any time.
A dedicated team works around the clock at l66 to ensure responsible gaming. Reach out to our support team whenever you need assistance.
Ask yourself the questions below. If you answer "Yes" to more than one, it is time to start using the responsible gaming tools.
Do you find yourself spending more than your set budget and regretting it afterward?
Do you sometimes feel a strong urge to keep playing in order to win back money you've lost?
Do you hide your gaming habits from family or friends?
Do you feel restless, irritable, or anxious when you're not gaming?
Is gaming starting to take priority over work, studies, or family responsibilities?
Do you find yourself spending far more time gaming than you originally intended?
If you answer "Yes" to 2 or more questions, start using the limit-setting tools below right away and contact our support team if needed.
L66 lets players set their own limits — the most effective way to game responsibly. You can adjust these limits at any time from your account settings.
| Limit Type | Description | Benefits |
|---|---|---|
| Daily Deposit Limit | Set how much BDT you can deposit per day | Highly Effective |
| Weekly Budget Limit | Set a total spending limit for the week | Budget Management |
| Monthly Spending Limit | A protection layer for your maximum monthly spending | Long-Term Protection |
| Session Time Limit | Set a time limit for each gaming session | Time Management |
| Reality Check Message | Receive automatic "Take a Break" reminders at set intervals | Raising Awareness |
| Temporary Break (Cooldown) | Pause your account for a few days or weeks | Emergency Protection |
| Self-Exclusion | Option to permanently close your account for an extended period | Maximum Protection |
Increasing a limit generally takes 7 days to take effect, but decreasing a limit is immediate. This is intentional — to protect your budget in moments of impulse.
Tip: Right after registering, set a deposit limit that aligns with your monthly entertainment budget.
Gaming addiction and problem gambling develop gradually. Many people don't realize they're heading toward addiction. Below are common warning signs to watch out for.
Important Warning: If several of these signs apply to you, please contact our support team right away or activate the self-exclusion feature.
Follow these habits to keep your l66 experience enjoyable for the long term:
Only set aside for gaming what you can comfortably afford to spend on entertainment each month — never money meant for household or essential expenses.
Decide how long you'll play before you start. Use the session timer, and take a break when your time is up.
A losing streak is a normal part of gaming — not a reason to chase losses. Take a break and clear your head.
After a big win, withdraw a portion instead of playing it all back. This habit will keep your gaming experience positive over the long run.
Gaming under stress, anger, or the influence of alcohol leads to poor decisions and greater losses.
Spend time with family, catch up with friends, and explore other hobbies. Gaming should be just a small part of your life.
Never share your account password with anyone. Make sure family members — especially minors — cannot access your account.
Turn on l66's Reality Check feature — it reminds you at set intervals how long you've been playing and how much BDT you've spent.
Once a month, review your transaction and gaming history. This will help you stay mindful of your budget.
If you feel like you are losing control, reach out to our support team or seek professional help. Asking for help is a sign of strength.
L66 is strictly for users aged 18 and above. Protecting minors is our top priority. Age is verified at registration, and identity is confirmed through our KYC process.
If your child uses the same device, take the following steps as a parent:
If you suspect a minor is using an l66 account, report it immediately at [email protected]. We will act quickly.
L66 verifies the age of every new account. Anyone found to have registered with false information will have their account permanently closed and all transactions voided.
Alongside l66's own support, seeking professional help is equally important for responsible gaming. Whether the issue is big or small, asking for help is always an act of courage.
Click the live chat icon on the site. Our support agents are available 24/7 to help you — whether it is setting budget limits, activating a cooldown, or starting self-exclusion.
Email us at [email protected]. For responsible gaming requests, we respond within 24 hours.
Seek advice from a mental health professional for behavioral addiction. Free counseling is available at many public and private institutions across Bangladesh.
Talk openly with the people close to you. The support of family is the most powerful way to overcome any challenge.
To activate Self-Exclusion, send a message saying "self-exclusion request" via support chat or email. We will lock your account within 1 hour.
Set your own daily, weekly, and monthly deposit limits from your account settings. Limit reductions take effect immediately.
Set your time before you start playing. You'll be automatically reminded when your session is up, and the session can be closed if needed.
Whenever you feel like you need a break, set a cooldown period ranging from 24 hours to 30 days. During this time, access to your account will be suspended.
You will receive automatic reminders every 30, 60, or 90 minutes showing how long you have been playing and how much you have spent.
If you need a complete break for the long term, activate self-exclusion for anywhere from 6 months to 5 years. This is the highest level of protection available.
Our responsible gaming team is always ready. Chat with us live at any time, for any concern.
Understanding where your gaming habits currently stand makes it much easier to play responsibly.
You are playing for entertainment, staying within your limits, and your family and work are unaffected. Keep it up.
Enable budget limits and reality checks. Monitor yourself and stay aware.
Take a cooling-off break, speak with our support team, and let your family know.
Activate Self-Exclusion and seek help from a professional counsellor. Our support team is here to assist you.